Genpact Off-Campus 2021 Drive is hiring for the role of Process Associate-Service Desk for Bachelor’s / Graduation / Equivalent. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of Genpact Off-Campus Jobs such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of Genpact Careers:
Company Name: Genpact
Qualification: Bachelor’s / Graduation / Equivalent.
Job Profile: Process Associate-Service Desk
Location: Hyderabad
Job Description of Genpact Off-Campus Drive 2021:
- Take Chats and assists end users
- Update Log notes in ticketing tool.
- Resolve ticket after selecting relevant resolution categories in ticketing tool.
- Troubleshooting issues related to Hardware, OS, Standard Office Suite and Browsers.
- Hardware support to Desktops, Laptops, Mobile phone First level support to Printers,
- Application troubleshooting, basic knowledge on how to troubleshoot mobile devices
- Ability to Multitask
- Use of soft skills – Listen, Empathy, Courtesy etc.
- Take Chats and assists end users
- Update Log notes in ticketing tool.
- Resolve ticket after selecting relevant resolution categories in ticketing tool.
- Troubleshooting issues related to Hardware, OS, Standard Office Suite and Browsers.
- Hardware support to Desktops, Laptops, Mobile phone First level support to Printers,
- Application troubleshooting, basic knowledge on how to troubleshoot mobile devices
- Ability to Multitask
- Use of soft skills – Listen, Empathy, Courtesy etc.
Qualifications we seek in you!
Bachelor’s Degree required. Preferably in Computer Science, Information Systems, or related field.
Preferred qualifications
- Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude
How to apply Genpact Careers at Hyderbad for the role of Process Associate-Service Desk?
Apply Link of Genpact Jobs & Careers & for More Details: Click Here
This notification is for the recruitment of Process Associate-Service Desk from Genpact. You can apply through the given link for the profile of the Process Associate-Service Desk.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
Seekajob is a job-sharing platform for all Job Seekers. We do not charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. We are providing job links from the careers pages of the organizations. Applicants are advised to check all the details when they are applying for the job to avoid any inconvenience.