Ericsson is hiring for the role of Support Engineer in Gurgaon location. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of Ericsson such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of Ericsson:
Company Name: Ericsson
Qualification: B.E, B.Tech, MCA
Experience: 3-9 Years
Job Profile: Support Engineer
Location: Gurgaon
Job Summary
The Support Engineer is responsible for assisting our customers by troubleshooting issues, and providing solutions for reported incidents. It combines post go‐live customer support and/or system administration.
Job Description
- Use knowledge-centered support methodologies to troubleshoot complex customer problems, and provide the best available solution or workaround within the agreed service levels
- Liaise with development support to ensure timely correction of code errors / bugs identified
- Provide Mission Critical Support on 24*7 shift as scheduled
- Proactively drive next generation support for our customers (e.g. Expert Chat, Product Expert on Demand Sessions, Customer Webinars etc.)
- Identify gaps and develop supportability tools to ensure Product Support continues to deliver best in class service and support models for our customers
- Work collaboratively with colleagues from Product Support and other lines of business to ensure our customers receive the best possible service
Key areas of Expertise
- Excellent troubleshooting skills at all levels, from application to network to host
- Experience in Prepaid Charging (Preferable Ericsson Charging Experiences, OCC, ECMS, nGVS, EMM and better have CMM Solution understanding)
- Experience in CBiO/DMP is preferred
- Experience in Database Administration (Cassandra, Hadoop, Timesten, Oracle), certification preferred
- Experience in Programming / scripting (Java, Perl, Shell, Python etc.)
- Understanding of Virtualization Technologies (VMware, Red Hat Open Stack), certification preferred
- Understanding of cloud-native technologies like Dockers and Kubernetes, certification preferred
- Understanding of Protocols like Diameter, Camel ,SCAP, Gx, Gy etc.
- Expertise in Redhat Linux administration and troubleshooting, better to have Redhat 7 RHCSA and RHSE Certification
How to apply Ericsson for the role of Support Engineer?
Apply Link of Ericsson & for More Details: Click Here
This notification is for the recruitment of Support Engineer from Ericsson. You can apply through the given link for the profile of the Support Engineer.