Ericsson Careers Assistant Engineer-Service Support Bangalore Job: Ericsson Careers & Job Opportunity for the position of Assistant Engineer-Service Support at the Bangalore location.
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Overview of Ericsson Careers 2021 hiring Assistant Engineer-Service Support:
Qualifications: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Job Profile: Assistant Engineer-Service Support
Experience Required: 1-2 Years
Job Location: Bangalore
Job Description of Ericsson Careers Assistant Engineer-Service Support Bangalore Job:
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
Our Exciting Opportunity:
We are now looking for a Service Support Specialist who will be responsible for the execution and reactive maintenance activities to ensure that services provided to Operators’ customers are continuously available and performing to Service Level Agreement (SLA) performance levels. You will also be responsible for receiving trouble reports from the Operator’s Customer Care Center (or from the Operator’s customer directly in some very specific cases), resolving them to the customer’s satisfaction and providing meaningful status on repair and/or restoration activity to the Customer Care Center (or to the Operators’ customers).
It is also responsible for customer affecting problems detected by other processes or through analysis, including informing the customer and resolving these specific problems to the customer’s satisfaction.
- We believe in trust – we trust each other to do the right things!
- We believe in taking decisions as close to the product and technical expertise as possible.
- We believe in creativity – trying new things and learning from our mistakes.
- We believe in sharing our insights and helping one another to build an even better user plane.
- We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
You will be responsible for:
- Customer Event management
- Customer Incident management
- Customer Problem management
- Customer Order Handling
To be successful in the role you must have:
- Knowledge sharing & collaboration skills.
- Problem solving & creative thinking.
- Ericsson knowledge.
- Delivering results & meeting customer expectations
- Working with people.
- Manage instructions & procedures.
- Applying expertise & technology.
Key Qualification:
- Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
- Experience: 1-2 years.
How to apply Ericsson Recruitment Drive 2021 for the role of Assistant Engineer-Service Support?
Apply Link/Registration Link of Ericsson Jobs and Careers at Bangalore location & for More Details: Click Here
This notification is for the recruitment of Assistant Engineer-Service Support from Ericsson. You can apply through the given link for the profile of the Assistant Engineer-Service Support.
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