DXC Technology 2019,2020,2021,2018 Freshers Job Opening for Global Service Desk: It is great opportunity for applicants looking for DXC Technology Global Service Desk Jobs.
Interested candidates can apply for the recruitment drive of DXC Technology and register through the given link. The detailed eligibility criteria and the application process of DXC Technology are given below.
Here, you will get the information about the recruitment of DXC Technology Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for DXC Technology Off Campus drive Global Service Desk Job opening at the Bangalore/Chennai/Noida (Basis business requirements) location.
Job Summary of DXC Technology 2018,2019,2020,2021 Freshers Jobs & Careers Hiring for Global Service Desk:
Name of Company: DXC Technology
Location: Bangalore/Chennai/Noida (Basis business requirements)
Profile: Global Service Desk
DXC Technology Global Service Desk Recruitment Drive for 2018,2019,2020,2021 Batch-Details:
| Functional SummaryGlobal Service Desk agents are the first point of contact for Clients to resolve various business systems and applications related problems; onsite engineering personnel; and Authorized Service Providers on standard, specialized or complex systems. They are required to interact with customers across geographies (through multiple support mediums) and provide issue resolution / right responses, positively and in a professional manner. |
| Roles and ResponsibilitiesRequired to interact with customers across geographies (through multiple support mediums:Calls/Chats/Emails/Portals) and provide issue resolution / right responses, positively and professionally.Work within a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.Provide the most appropriate solutions through remote contact, probe problems and communicate in such a way that non-technical users can comprehend instructions and advice.Collaborate with other resolver groups to identify solutions that foster first call resolutionBe proactive & anticipate issues or situations which impact service availability and critical response time, and recommend necessary mitigation steps escalating to management’s attention, where appropriate |
| Job SpecificationsExcellent communication skills (English) in both written and verbal communication.Familiarity & hands-on experience with computer technology Familiarity with application support (preferred)Problem solving skills & accuracy in data entry.Experience in a phone based remote role, e-support, e-chat or similar (preferred)Flexible to work in rotational shifts 24×7 |
| Educational QualificationEducation: Pass grades in 10th, 12th, and GraduationBranch Allowed: All the Non-Engineering and Engineering graduates are eligibleYear of Pass out: 2018, 2019, 2020 and 2021Gaps in Education: Not more than 2 years of Gaps in EducationBacklogs / Arrears: No Active Backlogs and ArrearsCost to Company: 2.6 LPA (Fixed)Service Agreement: No service AgreementShould be available to join us on immediate basis post the selection processShould be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.Bhutan and Nepal Nationals need to submit their citizenship certificate. |
This notification is for the recruitment of Global Service Desk from DXC Technology. You can apply through the given link for the profile of the Global Service Desk.
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How to apply DXC Technology Off Campus Recruitment Drive for the role of Global Service Desk?
Apply Link/Registration Link of DXC Technology Job & Careers at the Bangalore/Chennai/Noida (Basis business requirements) location & for More Details: Click Here