DXC Technology 2021,2020,2019,2018 Freshers Batch Off Campus Recruitment Drive: DXC Technology Careers & Job Opportunity for the position of Senior Assistant at the Bangalore, Chennai location.
Here, Job Seekers will get the details about the recruitment of DXC Technology Senior Assistant such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for DXC Technology Senior Assistant Job Opening for 2018 Batch, 2019 Batch, 2020 Batch, & 2021 Batch at Bangalore, Chennai location.
DXC Technology Jobs & Careers 2021,2020,2019,2018 Batch Freshers hiring for Senior Assistant-Overview:
Qualifications: Pass grades in 10th, 12th, and Graduation
Job Profile: Senior Assistant
Experience Required: Freshers
Year of Passout: 2018 Batch, 2019 Batch, 2020 Batch, & 2021 Batch
Job Location: Bangalore, Chennai
DXC Technology 2021,2020,2019,2018 Freshers Batch Recruitment Drive-Details:
| Job Title/ Designation | Senior Assistant | Job Level | Job Level 2 |
| Reports To (Designation) | Business Manager | Job Location | Bangalore / Chennai |
| Service Line/ BU | Global Service Desk |
Functional Summary
Global Service Desk agents are the first point of contact for Clients to resolve various business systems and applications related problems; onsite engineering personnel; and Authorized Service Providers on standard, specialized or complex systems. They are required to interact with customers across geographies (through multiple support mediums) and provide issue resolution / right responses, positively and in a professional manner.
Roles and Responsibilities
Required to interact with customers across geographies (through multiple support mediums:Calls/Chats/Emails/Portals) and provide issue resolution / right responses, positively and professionally.
Work within a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
Provide the most appropriate solutions through remote contact, probe problems and communicate in such a way that non-technical users can comprehend instructions and advice.
Collaborate with other resolver groups to identify solutions that foster first call resolution
Be proactive & anticipate issues or situations which impact service availability and critical response time, and recommend necessary mitigation steps escalating to management’s attention, where appropriate
Job Specifications
Excellent communication skills (English) in both written and verbal communication.
Familiarity & hands-on experience with computer technology
Familiarity with application support (preferred)
Problem solving skills & accuracy in data entry.
Experience in a phone based remote role, e-support, e-chat or similar (preferred)
Flexible to work in rotational shifts 24×7
Eligibility Criteria of DXC Technology Fresher Recruitment Drive:
Education: Pass grades in 10th, 12th, and Graduation
Branch Allowed: All the Non-Engineering branches are eligible
Year of Pass out: 2018, 2019, 2020 and 2021
Gaps in Education: Not more than 2 years of Gaps in Education
Backlogs / Arrears: No Active Backlogs and Arrears
Cost to Company: 2.6 LPA (Fixed)
Service Agreement: No service Agreement
Should be available to join us on immediate basis post the selection process
Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
Bhutan and Nepal Nationals need to submit their citizenship certificate.
This notification is for the recruitment of Senior Assistant from DXC Technology. You can apply through the given link for the profile of the Senior Assistant.
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How to apply DXC Technology Off Campus Recruitment Drive for the role of Senior Assistant?
Apply Link/Registration Link of DXC Technology 2021,2020,2019,2018 Freshers Batch Jobs and Careers at Bangalore, Chennai location & for More Details: Click Here