DXC Technology Fresher & Experience Hiring for Technical Support Engineer

DXC Technology Off Campus Recruitment Drive 2024: DXC Technology Careers & Job Opportunity for the position of Technical Support Engineer at the Bangalore location.

Here, Job Seekers will get the details about the recruitment of DXC Technology  off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for DXC Technology  Technical Support Engineer Job Opening at Bangalore location.

Overview of DXC Technology  Off Campus Drive 2024:

DXC Technology  Off Campus 2024 Drive:

Hiring for the position of Technical Support Engineer:

Experience: 0 to 2years
Location: Bangalore
Notice Period: Immediate

Mandatory skills required:
· Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject.
· Good understanding of computer systems, mobile devices, and other tech products.
. Excellent Communication


Job Description:  Technical Support Engineer

Roles:

Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support.


Essential Job Functions:
·  Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.
·Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc.
·Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process.
·Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.

Basic Qualifications

·Ability to diagnose and troubleshoot basic technical issues.
· Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
· Ability to provide step-by-step technical help, both written and verbal.
·Experience with solving computer-related problems.
·Experience working with company escalation policy.

Requirements and Skills
·Interpersonal skills to interact with customers and team members.
·Excellent problem-solving and communication skills with fluent spoken English and good thought flow.
·Organization skills to balance and prioritize work.
·Ability to work in a team environment.

Please drop the CV on ramya.cr@dxc.com

This notification is for the recruitment of Technical Support Engineer from DXC Technology . You can apply through the given link for the profile of the Associate Analyst.

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How to apply DXC Technology  Off Campus Recruitment Drive for 2024?

Apply Link DXC Technology Off Campus 2024 Job: Click Here