DigitalOcean Off-Campus Drive 2020: DigitalOcean is hiring for the role of Developer Support Engineer. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of DigitalOcean Off-Campus Drive:
Job Role: Developer Support Engineer
Company: DigitalOcean
Location: Bangalore, India
Experience Required: Freshers
Job Description:
We are looking for a Developer Support Engineer to join our Developer Support Core team. Reporting to the Manager of Support, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs.
You will work as a Developer Support Engineer focused on providing exceptional support for our Core (Compute, Storage, and Network) offering, and through engagement and collaboration with our Core, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers’ experience and journey on our platform.
What We’ll Expect From You:
- Candidate should have excellent written and verbal communication skills
- Successful track record in providing exceptional support to tech-savvy customers
- Unrivaled passion for customer advocacy and technology
- Candidate should have strongly identify with our products, brand, and team culture
- Should have strong analytical and pattern recognition skills
- Bonus: Programming/Scripting languages (Bash, PHP, Go, Python, NodeJS)
- Bonus: Configuration Management (Ansible, Salt, Chef, Puppet)
- Bonus: Virtualization (KVM, Xen)
- Bonus: Knowledge of, and contribution to Open Source projects
What You’ll Be Doing:
- Responding to a high volume of technical tickets generated by our customers in a timely manner
- Troubleshooting common Linux issues (CentOS, Fedora, Ubuntu, Debian), application stacks (LAMP, LEMP) and applications (WordPress, Ghost)
- Providing exceptional support for a growing number of products (Droplets, Load Balancers, Block Storage, Spaces)
- Working both collaboratively and independently with our support, product, and engineering teams
- Identifying, communicating, and documenting process and policy improvements
Why You’ll Like Working for DigitalOcean:
- We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.
- We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development. You’ll need to be great to get hired here and we promise you’ll get even better.
- We care about you. We offer a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier.
- We invest in your future. We provide all employees with reimbursement for relevant conferences, training, and education.
- We want you to love where you work. Our office space is equipped with all the amenities you might need, including with 24/7 access, high-speed bandwidth, unlimited coffee and plenty of community-focused events to keep you engaged. We also allow employees to customize their workstations to meet their needs.
- We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How to Apply DigitalOcean Off-Campus Drive for Developer Support Engineer?
Apply Link of DigitalOcean: Click Here
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The notification is for the recruitment of Developer Support Engineer. Here, You will get complete information about the DigitalOcean Off-Campus Drive for Developer Support Engineer in 2020.
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