Denodo Off Campus hiring Freshers for Internal Systems Support

Denodo Off Campus Drive 2021: Denodo Careers & Job Opportunity for the position of Internal Systems Support at the Chennai location.

Here, Job Seekers will get the details about the recruitment of Denodo Off Campus Drive 2021 such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Denodo Internal Systems Support Job Opening at Chennai location.

Overview of Denodo Careers 2021 hiring Internal Systems Support:

Qualifications: BS degree in information Technology, Computer Science or relevant field

Job Profile: Internal Systems Support

Experience Required: Freshers

Job Location: Chennai

Job Description of Denodo Off Campus Drive 2021:

Are you looking to kick start your career within an international software product company? Do you want to become familiar with leading systems such as SalesForce, NetSuite & SAP?

Then our Internal System Support role for fresh graduates will be a fantastic opportunity for you. 

Denodo is a fantastic place to begin your career. We are the leader in Data Virtualization and we are embracing a culture that puts people first, where everyone has the opportunity to own their careers and  are given the space to grow personally and professionally.

At Denodo we focus on attracting, retaining and developing people who are committed to doing their best and deliver on their promises. We are looking for people who value different perspectives, who build sustainable relationships and who dare to shape the future and want to make a difference.

The Opportunity

Help desk support are the go-to people for providing application assistance and support related to our Key Business application (Salesforce, Marketo, NetSuite, SalesLoft, SAP SuccessFactors) They are responsible for answering queries and addressing system and user issues in a timely and professional manner. Help desk support works with the end-user team (Denodo Employee) , and will often interact with users across the company. Understanding and proactively maintaining daily system performance, having the ability to troubleshoot customer problems, and innate follow-up and follow-through skills are all essential aspects of the help desk support’s day-to-day role. You will be helping to ensure key operational and financial objectives for the Company are achieved.

 Duties & Responsibilities

As Internal Systems Support, you will successfully employ a combination of high technical expertise, troubleshooting skills and communication between Denodo teams to achieve your mission.

  • 1st line incident and request management for the application used in our Team.
  • Troubleshooting and maintaining Salesforce, SalesLoft and other applications.
  • Ensure all issues are properly logged
  • Logging and triaging incidents/requests within agreed SLAs
  • Fulfilling requests and resolving incidents within agreed SLAs.
  • Involvement in Enhancement request/project work and escalation to L2 Analysts
  • Ensure accuracy of data in Salesforce and other databases.  
  • Assist in development of internal communications and presentations.
  • Creating Articles and documentation 
  • Other duties as assigned.
  • Provide timely, prioritized and complete user-based feedback to Sales, Marketing, Human Resources & Finance regarding department business cases, requirements and issues.

Qualifications

  • Good understanding business systems preferably with knowledge of CRM, PRM, ERP & HRMS.
  • ITIL Foundation Certification / Microsoft / Any application Certification will be an advantage.
  • BS degree in information Technology, Computer Science or relevant field
  • Professional curiosity and the ability to enable yourself in new technologies and tasks.
  • Being available for working outside of normal business hours, holidays, and some weekends when needed for on-call periods.
  • The position is based out of Chennai and candidate should be able to operate from Chennai (No Remote Working)

This notification is for the recruitment of Internal Systems Support from Denodo. You can apply through the given link for the profile of the Internal Systems Support.

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How to apply Denodo Off Campus Recruitment Drive 2021 for the role of Internal Systems Support?

Apply Link/Registration Link of Denodo Jobs and Careers at Chennai location & for More Details: Click Here