Deloitte Off Campus hiring: Deloitte Careers & Job Opportunity for the position of Analyst-Client Voice at the Hyderabad location. You should have 1-3 Years of experience.
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Overview of Deloitte Careers 2021 hiring Analyst-Client Voice:
| Qualifications: | Any Graduate |
| Job Profile: | Analyst-Client Voice |
| Experience Required: | 1-3 Year |
| Job Location: | Hyderabad |
Job Description of Deloitte Off Campus hiring for Analyst-Client Voice:
Analyst – Client Voice – Deloitte Support Services India Private Limited
Are you passionate about providing impactful insights for resolving the Client issues? If yes, join the team of dedicated professionals working on resolving system related issues and highlight the key findings in-turn helping the Client to make a decision.
Work you’ll do
The role includes diverse activities including reporting, analysis, project management, and process management (including managing survey feedback tool).
- Provide administrative, reporting, and communications support to the Australian client service teams.
- Work closely with Partners/Managers for achieving their goals to improve client relationships.
- Analyze data and provide meaningful insights to the client service teams and help the firm achieve its unique client experience strategy.
- Provide continual feedback and improvement suggestions in reporting best practice from experience/exposure to our member firms
- Offer solutions for process improvements based on analysis of queries received
- In-depth analysis of the open data, pointing out anomalies and trends.
- Design, manage, and execute qualitative and quantitative data and deliver top quality reports/dashboards
- Articulate ideas and point of views confidently and effectively in client calls during all stages of the project lifecycle
- Engage with clients and requestors, interpret their requirements, scoping the issues, and managing communication flow throughout the project lifecycle.
- Ensure the highest quality and on time delivery of all the client requests.
- Multitask on process deliveries, business development support, solving client issues, and ensuring process flow.
- Highly articulate with excellent communication skills and the ability to communicate in writing at all levels, displaying advanced email etiquette.
Work Location: Hyderabad
Shift Timings: 6.30 AM to 03.30 PM
The team
Our Clients Voice team provides exceptional client service and works to build long-term, mutually beneficial relationships. Our team members focus on resolving system related issues and highlight the key findings with the clients to make the most out of the opportunity while considering their business culture, organizational structure, resources, and capabilities.
Qualifications & Core Skills Required
Required:
- Any graduate.
- 1 – 3 years of experience in client management is an added advantage
- Communication should reflect logical thinking and a consultative approach
- Experience in working with clients and analyzing their feedback for business development.
- Project management skills – handling process from start to finish.
- Reporting and analysis skills interpreting qualitative and quantitative data (MS Excel skills, Tableau, Power BI)
- Strong written and oral communication experience, displaying advanced email etiquette.
Preferred:
- Reporting and analysis skills interpreting qualitative and quantitative data (MS Excel skills) Proven experience in MS Excel, VBA, SQL, and Domo/Tableau for reporting and visualization of data analysis.
- Excellent verbal and written communication skills in English
- Ability to work with senior stakeholders virtually and multitask
- Prior knowledge/understanding of internal support/queries systems is preferred
- Have the experience to oversee and steer end-to-end project delivery with client interaction, information collection, and reports preparation.
How to apply Deloitte Off Campus Recruitment Drive 2021 for the role of Analyst-Client Voice?
Apply Link/Registration Link of Deloitte Jobs and Careers at Hyderabad location & for More Details: Click Here
This notification is for the recruitment of Analyst-Client Voice from Deloitte. You can apply through the given link for the profile of the Analyst-Client Voice.