Deloitte Job Opening for IT Ops-Jr. Associate-Registration Link

Deloitte Off Campus Recruitment Drive 2024: Deloitte Careers & Job Opportunity for the position of IT Ops-Jr. Associate at the Hyderabad location.

Here, Job Seekers will get the details about the recruitment of Deloitte  off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Deloitte  IT Ops-Jr. Associate Job Opening at Hyderabad location.

Overview of Deloitte  Off Campus Drive 2024:

Company Name:Deloitte
Job Profile:IT Ops-Jr. Associate
Required:Freshers & Experience
Job Location:Hyderabad
Last date to apply:ASAP

Deloitte  Off Campus 2024 Drive:

Job Title: Jr. Associate

1) Overview
Executive – Service Desk will be primarily responsible for performing L1 Service Desk activities such as Respond to customer inquiries, communicate with Customers, address customer issues
2) Principal Accountabilities
Primary ResponsibilitySupporting Actions
·       Service DeliveryRoles & Responsibilities:·       Entry level role with min of 6 month to 1 year of experience.·       Respond to customer inquiries through multiple channels – Phone, chat and web tickets.(calls, webforms, emails, chats and voicemails).·       Developing a higher level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service·       Communicate (verbal and written) with customers from different countries and cultures (Americas, EMEA, APAC)·       Recording, diagnosing, troubleshooting, resolving incidents and service requests based on a defined scope of support.·       Strive to achieve client satisfaction while maintaining technical accuracy and efficiency with adherence to contact quality guidelines.·       Stay up to date with outage, knowledge update alerts that are communicated on a need basis.·       Responsible to resolve assigned incident/problems, displaying clear understanding of SLA and Incident lifecycle.·       Reporting and updating supervisors for daily progress and guidance on assignments and concerns.·       Demonstrate flexibility in working in different shifts (24×7 operations).·       Developing a high level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service
·       People Related Skills·       Individual contributor role
3) Attributes Required
ExperienceQualifications
·       6-18 months of prior work experience (preferably in service desk)Technical Skills:·       Basic understanding of Microsoft Office applications (Outlook, Excel, Word, PowerPoint)..Soft Skills:·       Basic troubleshooting skills to diagnose and resolve/address customer issues/requests·       Posseses required communications skills both verbal and written.·       Work hour flexibility·       Agility and positive attitude for learning·       Team player with mindset to share knowledge, maintain transparency and grow together with team.·       Agility for quick learning·       Problem-solving skills·       Analytical skills·       Work hour flexibility·      Non-Engineering Graduate (Sciences, BSC- IT, BCA e.tc.,) (Tier 3 or non-tiered)·     

This notification is for the recruitment of IT Ops-Jr. Associate from Deloitte . You can apply through the given link for the profile of the Associate IT Ops-Jr. Associate.

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How to apply Deloitte  Off Campus Recruitment Drive for 2024?

Apply Link Deloitte Off Campus 2024 Job: Click Here