Experience: 1-3 Years: Deloitte Job for Analyst – OP Operations – Office Experience – Workplace Experience

Deloitte Recruitment Drive: Deloitte Careers & Job Opportunity for the position of Analyst-OP Operations at Hyderabad location.

Applicants are advised to read all the details carefully on company official careers portal (link is given below) before making online application for Deloitte Analyst-OP Operations Job at Hyderabad location.

Overview of Deloitte Jobs & Careers Hiring for Analyst-OP Operations:

Name of Company: Deloitte

Experience: 1-3 Years

Job Location: Hyderabad

Deloitte Recruitment Drive for Analyst-OP Operations-Details:

Analyst

Analyst in the Office Experience team will handle end to end operations in the facility, vendor management, ensuring the service vendor are meeting up SLA’s and timely follow ups on closure of service requests. Managing people on ground and collaborating with the team is the key ask. Conducting trainings and Invoice management. Implementing process improvement plan and enhancing professional experience in office.

Work you’ll do

·       Managing end to end office operations and ensuring complete facility is up as per business requirement.

·       Working with vendors on resource management and ensuring required approved manpower is available for managing day to day operations and other Adhoc business requirements.

·       Coordinating with vendor staff and ensuring periodic checks are in place.

·       Conducting joint walk arounds with vendor staff and ensuring all necessary requirements and upkeep of facility as per standard.

·       Working closely with vendor on staffing requirements on various sub-vendors, proposing the same to management and taking necessary approvals. Ensuring the approved manpower is being deployed and work is being carried as per the SLA.

·       Conducting regular checks on all Allied service and providing regular feedback for improvement and suggestion if any deviation is observation.

·       Conducting weekly and monthly audits for all vendors and sub-vendors and providing required feedback.

·       Reviewing monthly stock on consumables and chemical usage and having a check on re-ordering by conducting regular audits and checks.

·       Reviewing all business requirements and providing necessary approvals for any events and big gathering and overseeing the same if all necessary protocols are being followed by internal and external vendors.

·       Assist with developing standard operating procedures for the Facility Service vendors as per standards.

·       Ensuring all invoices are accurate and processed on timely manner.

·       Reviewing all monthly and yearly AMCs of services and providing necessary approvals and conducting audit on the same.

·       Ensuring proper training are being conducted to vendor staff on soft services, office culture, equipment’s & machinery Reviewing all business requirements and providing necessary approvals for any events and big gathering and overseeing the same if all necessary protocols are being followed by internal and external vendors.

·       Actively participating in every mock fire drill conducted by security and builder teams and providing feedback on observations.

The team

Operations team maintains end to end workplace experience services in both strategic and day-to-day operations effective in terms of meeting professional requirements within laid down office guidelines. Operations team helps with planning, organizing, and supervising in organizing events & services. Amongst several services provided by Operations team few are Allied Services, Key Room, Events, Reception, House Keeping.

Qualifications

Required:

·       Any Bachelor’s Degree preferably in Hotel management or related field.

·       Minimum experience of 1 to 3 years

General Expectations

·       Proficiency with computers and applications – email, MS Word, PPT

·       Exposure handling cases

·       Good Communication- Verbal and Non-Verbal skills

·       On ground operations expertise

·       Good Team Player

·       Strong time management skills

·       Ability to meet tight deadlines

·       Ability to dive into detail when needed

·       Ability to manage multiple tasks simultaneously

·       Basic knowledge of MS Office.

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