Deloitte Business Technology Analyst – L1/L2 Production Support-Bangalore/Chennai/Gurugram/Hyderabad/Mumbai/Pune/Kolkata

Deloitte Off Campus Recruitment Drive: Deloitte Careers & Job Opportunity for the position of BTA-L1/L2 Production Support at the Bangalore/Chennai/Gurugram/Hyderabad/Mumbai/Pune/Kolkata location.

Here, Job Seekers will get the details about the recruitment of Deloitte recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Deloitte BTA-L1/L2 Production Support Job Opening at Bangalore/Chennai/Gurugram/Hyderabad/Mumbai/Pune/Kolkata location.

Overview of Deloitte Careers hiring for BTA-L1/L2 Production Support:

Qualifications: BE/BTech/B.Com/MBA

Job Profile: BTA-L1/L2 Production Support

Experience Required: 1-2 Years

Job Location: Bangalore/Chennai/Gurugram/Hyderabad/Mumbai/Pune/Kolkata

Deloitte BTA-L1/L2 Production Support Hiring:

Key job responsibilities:

• Act as a bridge between Tier 1 & Tier 3 teams to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all compliance tools.

• Identify gaps and determine solutions to drive efficiency in Product life journey

• Work with Product manager to some of release managing activities includes Testing, Monitoring code deployment, outage management etc. 

• Gain in-depth knowledge on the assigned product and become an SME to some of the complex tasks within the job function

• Provides support to engagement teams or management by collecting and analyzing data and reporting results based on the needs of end users/client teams.

• Utilize applications such as MS Excel, MS Power Point to generate metrics and develop actionable recommendations

• Participate in requirements gathering, requirements review sessions on a need basis

Education/Background:

BE/BTech/B.Com/MBA

Key skills desired 

• 1-2 years of relevant experience in Product support model, should have worked in external client facing environment

• Proficiency with MS Excel, MS Power Point

• Good hands-on experience working in SQL Server and understand database table structure

• Ability to understand or read SQL ER diagrams

• Basic knowledge on AWS Cloud Platform, SSRS jobs, API Integrations. 

• Understanding of SDLC (Safe Methodology) Preferred

• Basic skill on XML, XSLT preferred

• Excellent written and oral communication skills 

• Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules

• Self-starter with solid analytical and problem-solving skills

• High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment 

• Ability to integrate rapidly with existing team

• Good personal organizational skills

• Ability to interact with individuals at all levels of the organization

• Strong commitment to customer service

This notification is for the recruitment of BTA-L1/L2 Production Support from Deloitte. You can apply through the given link for the profile of the BTA-L1/L2 Production Support.

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How to apply Deloitte Off Campus Recruitment Drive for the role of BTA-L1/L2 Production Support?

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