Dell Job for freshers and experienced hiring for the role of Technician, Technical Support for Graduate Fresher to 4 years of relevant work experience required, and Undergrad with 1 year of relevant work experience required. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of Dell Off-Campus 2020 Jobs such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of Dell Careers:
Company Name: Dell
Website: https://www.dell.com/en-in
Qualification: Graduate Fresher to 4 years of relevant work experience required and Undergrad with 1 year of relevant work experience required.
Experience: Fresher and Experineced
Job Profile: Technician, Technical Support
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Job Description of Dell Job for freshers and experienced:
Essential Requirements:
- First-rate customer focus, phone etiquette and work ethic
- Excellent communications skills
- Graduate Fresher to 4 years of relevant work experience required
- Undergrad with 1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x7 work environment • Should be residing within Transport Boundaries
- Ability to handle stressful situations.
- Goal/Career oriented and self-motivated
Desirable Requirements:
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Qualification.
What you’ll achieve:
As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:
- Provide first level Support on Dell supplied products and/or peripherals
- Assign incidents in line with documented guidelines and procedures
- Demonstrate good judgment in analyzing information to make routine decisions.
- Handle inbound calls, emails, and web interface to support existing and new customers.
- Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
- Be compliant and adhere to process design as per the management decision.
- Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
- Understand the administrative and operational requirements of the job.
- Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database
How to apply Dell Recruitment Drive for the role of Technician, Technical Support?
Apply Link of Dell Jobs 2020 & for More Details: Click Here
This notification is for the recruitment of Technician, Technical Support from Dell. You can apply through the given link for the profile of the Technician, Technical Support.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
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