Dell Freshers & Experience Job Vacancy for Technician, Technical Support: Dell Careers & Job Opportunity for the position of Technician, Technical Support at the Gurgaon location. You should have 0-1 Years of experience.
Here, Job Seekers will get the details about the recruitment of Dell Technician, Technical Support such as Job Profile, Job location, Freshers & Experience Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
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Dell Jobs & Careers Freshers & Experience hiring for Technician, Technical Support-Overview:
Job Profile: Technician, Technical Support
Experience Required: 0- 4 Year
Job Location: Gurgaon
Dell Freshers & Experience Recruitment Drive-Details:
Key Responsibilities
As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You Will
- Assign incidents in line with documented guidelines and procedures and demonstrate good judgment in analyzing information to make routine decisions.
- Handle inbound calls, emails, and web interface to support existing and new customers and learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
- Be compliant and adhere to process design as per the management decision and Provide first level Support on Dell supplied products and/or peripherals
- Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process and understand the administrative and operational requirements of the job.
- Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database
Take the first step towards your dream career
Essential Requirements
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
- First-rate customer focus, phone etiquette and work ethic and excellent communications skills
- Graduate Fresher to 4 years of relevant work experience required and undergrad with 1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x7 work environment and should be residing within Transport Boundaries
- Ability to handle stressful situations and goal/Career oriented and self-motivated
Desirable Requirements
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Qualification.
This notification is for the recruitment of Technician, Technical Support from Dell. You can apply through the given link for the profile of the Technician, Technical Support.
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How to apply Dell Off Campus Recruitment Drive for the role of Technician, Technical Support?
Apply Link/Registration Link of Dell Jobs and Careers at Gurgaon location & for More Details: Click Here