CSG is hiring for the role of Release Manager Lead for a Degree qualification and/or relevant experience in Bengaluru, Karnataka, India. Candidate should have 5 years’ experience within a software development environment. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of CSG:
Job Role: Release Manager Lead
Education: Degree qualification and/or relevant experience
Location: Bengaluru
Experience: 5 years’ experience within a software development environment
Job Type: Full-Time
Position Details:
Primary responsibilities:
- Planning the release, delivery and implementation of project change requests, production fixes, operational enhancements, and application upgrades
- Release content and delivery planning for both planned and unplanned releases, patches, and hotfixes
- Co-ordination and tracking of all release deliverables and dependencies (both internal and external) for all CSG in-scope applications (including both CSG owned and 3rd party products)
- The maintenance and management (from a code/delivery perspective) of all QA, SIT, and UAT environments spanning all CSG in-scope applications
- Engagement with the relevant platform/environment support teams for the co-ordination and scheduling of deployment, environment, and/or configuration requests
- Works with the CSG delivery manager, CSG test manager, and various project managers in order to facilitate release planning, deliverables, and implementations according to the defined release roadmap
- Provides strong technical support and leadership to a distributed team supporting multiple applications
- Interacts and communicates daily with internal & 3rd party vendors to manage deliverables and delivery dates
- Attend and participate in all relevant release planning, change request/project prioritization, environment scheduling, etc. meetings
- Responsible for maintaining positive and ongoing relationships with both internal teams, suppliers, and the end customer
- Supports the L3, incident, and change management teams, as well as providing a necessary back-up for either by being the single point of contact for coordinating production changes and incidents and fulfilling the applicable line management function (as and when required)
- Assists all relevant test managers with the monitoring, tracking, and coordination of defects and associated patches/fixes
- Pro-actively identify release or deployment-related issues and risks in a timely manner and provides appropriate mitigation and contingency plans to the team
- Key participant in release planning meetings, go/no-go sessions, production support forums, release post-mortems, release related communications, and all necessary handovers to the change and deployment teams
- Engage with the broader CSG release management community to look at organizational process improvements, better use of automation, and the application of continual improvements
- Management and mentoring (if applicable) of any all other members of the release management team, which includes managing escalations, conducting performance reviews, and so forth
- Provide daily, weekly and monthly reporting (as required)
Desired Skills and experience:
- Degree qualification and/or relevant experience
- 5 years’ experience within a software development environment
- Experience in coordinating activities within a distributed team
- Experience with ticket management systems (e.g. USD / Jazz / Remedy)
- Knowledge and application of ITIL practices
- Good teamwork abilities/skills
- Excellent communications skills, both verbal and written, with the ability to communicate effectively with customers, developers, architects, testers and project/programme managers
- Outgoing, action-oriented, self-starter who enjoys a fast-paced environment
- Knowledge and experience of high volume transactional systems
- High attention to detail and quality orientated
- Ability to work well under pressure, and with a sense of urgency, whilst having to multitask
- A willingness to at times be on-call / standby outside of normal business hours or to accommodate flexible working hours
How to Apply CSG for the role of Release Manager Lead?
Apply Link of CSG & For More Details: Click Here
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This notification is for the recruitment of Release Manager Lead of CSG. You can apply through the link for the profile of the Release Manager Lead.