Cognizant Off Campus Recruitment Drive 2024: Cognizant Careers & Job Opportunity for the position of Business Associate Manager at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Cognizant off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Cognizant Business Associate Manager Job Opening at Bangalore location.
Overview of Cognizant Off Campus Drive 2024:
| Company Name: | Cognizant |
| Job Profile: | Business Associate Manager |
| Required: | Freshers & Experience |
| Job Location: | Bangalore |
| Last date to apply: | ASAP |
Cognizant Off Campus 2024 Drive:
We are seeking a motivated and enthusiastic Business Manager with 0 to 1 year of experience to join our team. This role is perfect for individuals who are passionate about customer service and looking to grow their career in a dynamic work-from-home environment. The position requires working night shifts to ensure seamless operations and exceptional customer support.
ResponsibilitiesManage customer inquiries and provide timely and accurate responses to ensure high levels of customer satisfaction.Oversee daily operations and ensure that all customer service processes are followed effectively.Provide support to customers by resolving issues and addressing concerns promptly.Collaborate with team members to improve customer service strategies and enhance overall customer experience.Monitor customer feedback and implement changes to improve service quality.Maintain detailed records of customer interactions and transactions.Analyze customer service data to identify trends and areas for improvement.Develop and implement customer service policies and procedures.Train and guide new team members on customer service best practices.Ensure compliance with company policies and industry regulations.Utilize customer service software and tools to manage customer interactions efficiently.Participate in team meetings and contribute to the development of customer service initiatives.Stay updated with industry trends and best practices to continuously improve customer service delivery.
QualificationsMust have excellent communication skills to interact effectively with customers.Should possess strong problem-solving abilities to address customer issues promptly.Must be detail-oriented to maintain accurate records and documentation.Should have the ability to work independently and manage time efficiently.Must be proficient in using customer service software and tools.Should have a positive attitude and a customer-centric approach.
Certifications Required
Customer Service Excellence Certification or equivalent is preferred.
This notification is for the recruitment of Business Associate Manager from Cognizant . You can apply through the given link for the profile of the Associate Business Associate Manager.
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How to apply Cognizant Off Campus Recruitment Drive for 2024?
Apply Link Cognizant Off Campus 2024 Job: Click Here