Cognizant Hiring for Associate: Bachelor’s in Science/ Commerce/Engineering or equivalent

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Cognizant Off Campus Recruitment Drive 2024: Cognizant Careers & Job Opportunity for the position of Associate at the Chennai location.

Here, Job Seekers will get the details about the recruitment of Cognizant  off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Cognizant  Associate Job Opening at Chennai location.

Overview of Cognizant  Off Campus Drive 2024:

Company Name:Cognizant
Job Profile:Associate
Required:Freshers & Experience
Job Location:Chennai
Last date to apply:ASAP

Cognizant  Off Campus 2024 Drive:

Qualification:Bachelor’s in Science/ Commerce/Engineering or equivalent

Responsibility:

Business/Customer:

  • Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
  • Adherence to customer security and compliance requirements.
  • Implementation of approved change requests in line with customer change management process.
  • Responsible for incident life cycle following ITIL / BIC frame work as applicable.
  • Adherence to customer communication etiquette.
  • Ensure stated productivity requirements are met for the engagement.

Project/Process:

  • Review CSAT feedback and ensure timely implementation of corrective actions.
  • Participate in Critsit process to resolve the incident in a timely manner.
  • Log and triage incidents.
  • Coordinate with resolver groups vendors/carriers.
  • Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • Contribution to continuous service improvement plans (CSI).
  • Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
  • Effective floor Management.

This notification is for the recruitment of Associate from Cognizant . You can apply through the given link for the profile of the Associate Associate.

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How to apply Cognizant  Off Campus Recruitment Drive for 2024?

Apply Link Cognizant Off Campus 2024 Job: Click Here