Cognizant Entry Level Job opening Update: Cognizant is looking good candidates for the profile of Associate at Bangalore location. Interested and Eligible candidates can apply according to the required profile; kindly apply as soon as possible. The registration link is given below so go through the article for more details.
Candidates are advised to read all the details carefully like Required Experience, Job Location, Profile, Skills required, and etc… on company official careers portal (link is given below) before making online application for Cognizant Associate Job at Bangalore location.
Overview of Cognizant Careers India Associate Job:
Name of Company: Cognizant
Qualification: Bachelor’s in Science/ Commerce/Engineering or equivalent
Experience Required: Entry Level
Job Location: Bangalore
L&T Entry Level Pan India Hiring for Graduate Trainee Engineer: BE/B.TECH can apply
Cognizant Associate Recruitment Drive -Details:
Team LeadQualificationBachelor’s in Science/ Commerce/Engineering or equivalentResponsibilityBusiness/Customer:
- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Adherence to customer security and compliance requirements.
- Implementation of approved change requests in line with customer change management process.
- Responsible for incident life cycle following ITIL / BIC frame work as applicable.
- Adherence to customer communication etiquette.
- Ensure stated productivity requirements are met for the engagement.
Project/Process
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in Critsit process to resolve the incident in a timely manner.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
- Contribution to continuous service improvement plans (CSI).
- Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
- Effective floor Management.
Team/People
- Continually assess skill level and provide intervention assistance.
- Contribute to and participate proactively in knowledge sharing sessions.
- Encourage team individuals to participate in organization innovation programs.
- Act as a buddy for new hires.
- Makes recommendations on R&R for team / individual achievement.
- Makes recommendations to team lead on team’s performance rating.
Organization
- Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
- Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
- Participate in recruitment drives.
Must Have Skills
- Experience Design PowerBI
- IoT – PowerBI
- Service Desk
Good To Have Skills
- Service desk – UAM
- Field Services
- Service Desk App Support
- Desktop Support – Remote
- Service Desk Asset Services
Employee Status : Full Time Employee
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How to apply for Cognizant Associate Recruitment Drive?
Apply Link/Registration Link of Cognizant recruitment drive: Click Here