Cognizant Off Campus Recruitment Drive: Cognizant Careers & Job Opportunity for the position of Process Specialist-Voice at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Cognizant recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Cognizant Process Specialist-Voice Job Opening at Bangalore location.
Overview of Cognizant Careers hiring for Process Specialist-Voice:
Qualifications: Any Graduate
Job Profile: Process Specialist-Voice
Job Location: Bangalore
Cognizant Process Specialist-Voice Hiring:
Qualification:
Any Graduate
Responsibility:
Stakeholder/Business Management:
- ‘• They would be required to interact with customers (internal / external) to meet process deliverables.
- • Creating medium/complex design concepts for presentations/print/web/Rich media for the client/customer.
Customer Relationship Management:
- • Provide information, educate customer, troubleshoot, probe and fix issues.
- • Follow up on Waiting/Open issues, feedback and coaching.
- • Conduct Quality audits and review of teams’ performance.
People/Team:
- • Conduct Huddles and Team meetings.
- • Contribute to and participate proactively in knowledge sharing sessions.
- • Participate and contribute to organizational activities.
- • Act as a buddy for New Hires.
- • First level reporting.
- • Conduct peer reviews.
- • Conduct refresher training.
- • Collate team performance data for reporting purposes as and when requested by Process and Team Lead.
• In the absence of the PL and TL, perform the following tasks when assigned:
- i Handle escalation calls.
- ii Manage service levels on a daytoday basis.
- • Provide coaching and feedback for improvement.
Must Have Skills
- Speaking English
- Payments fraud investigation
Good To Have Skills
- Online/Digital Marketing
Employee Status : Full Time Employee
This notification is for the recruitment of Process Specialist-Voice from Cognizant. You can apply through the given link for the profile of the Process Specialist-Voice.
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How to apply Cognizant Off Campus Recruitment Drive for the role of Process Specialist-Voice?
Apply Link/Registration Link of Cognizant Jobs and Careers at Bangalore location & for More Details: Click Here