Cognizant Careers India hiring for Associate-Projects: Bachelor’s in Science/ Commerce/Engineering or equivalent

Cognizant Careers India hiring for Associate-Projects: It is great opportunity for applicants, who are looking for Cognizant Associate-Projects in Pune location.

Interested applicants can apply for the recruitment drive of Cognizant Associate-Projects and register through the given below link. The detailed eligibility criteria and the application process of Cognizant Associate-Projects details are given below.

Here, you will get the information about the recruitment of Cognizant Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.

Job seekers are advised to read all the details before making online applications for Cognizant Associate-Projects opening in Pune location.

Job Summary of Cognizant Jobs & Careers Hiring for Associate-Projects:

Cognizant Associate-Projects Recruitment Drive-Details:

Qualification:Bachelor’s in Science/ Commerce/Engineering or equivalent

Responsibility:

Business/Customer:

• Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
• Adherence to customer security and compliance requirements.
• Implementation of approved change requests in line with customer change management process.
• Responsible for incident life cycle following ITIL / BIC frame work as applicable.
• Adherence to customer communication etiquette.
• Ensure stated productivity requirements are met for the engagement.

Project/Process:

• Review CSAT feedback and ensure timely implementation of corrective actions.
• Participate in Critsit process to resolve the incident in a timely manner.
• Log and triage incidents.
• Coordinate with resolver groups vendors/carriers.
• Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
• Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
• Contribution to continuous service improvement plans (CSI).
• Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
• Effective floor Management.

Team/People:

• Continually assess skill level and provide intervention assistance.
• Contribute to and participate proactively in knowledge sharing sessions.
• Encourage team individuals to participate in organization innovation programs.
• Act as a buddy for new hires.
• Makes recommendations on R&R for team / individual achievement.
• Makes recommendations to team lead on team’s performance rating.

Organization:

• Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
• Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
• Participate in recruitment drives.

Must Have Skills

• Web logic
• IBM WebSphere App Server admin

This notification is for the recruitment of Associate-Projects from Cognizant. You can apply through the given link for the profile of the Associate-Projects.

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How to apply Cognizant Recruitment Drive for the role of Associate-Projects?