Cognizant Off Campus Recruitment Drive: Cognizant Careers & Job Opportunity for the position of Associate-Projects at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Cognizant recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Cognizant Associate-Projects Job Opening at Bangalore location.
Overview of Cognizant Careers hiring for Associate-Projects:
Qualifications: Bachelor’s in Science/ Commerce/Engineering or equivalent
Job Profile: Associate-Projects
Job Location: Bangalore
Cognizant Associate-Projects Hiring:
Qualification:Bachelor’s in Science/ Commerce/Engineering or equivalent
Responsibility:
Business/Customer:
- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Adherence to customer security and compliance requirements.
- Implementation of approved change requests in line with customer change management process.
- Responsible for incident life cycle following ITIL / BIC frame work as applicable.
- Adherence to customer communication etiquette.
- Ensure stated productivity requirements are met for the engagement.
Project/Process:
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in Critsit process to resolve the incident in a timely manner.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
- Contribution to continuous service improvement plans (CSI).
- Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
- Effective floor Management.
Team/People:
- Continually assess skill level and provide intervention assistance.
- Contribute to and participate proactively in knowledge sharing sessions.
- Encourage team individuals to participate in organization innovation programs.
- Act as a buddy for new hires.
- Makes recommendations on R&R for team / individual achievement.
- Makes recommendations to team lead on team’s performance rating.
Organization:
- Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
- Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
- Participate in recruitment drives.
Must Have Skills
- HPE Performance Center
Good To Have Skills
- MF Octane
Employee Status : Full Time Employee
This notification is for the recruitment of Associate-Projects from Cognizant. You can apply through the given link for the profile of the Associate-Projects.
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How to apply Cognizant Off Campus Recruitment Drive for the role of Associate-Projects?
Apply Link/Registration Link of Cognizant Jobs and Careers at Bangalore location & for More Details: Click Here