Citrix is hiring for the role of Service Desk Technical Analyst in the Bengaluru location. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of Citrix such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of Citrix:
Company Name: Citrix
Job Profile: Service Desk Technical Analyst
Location: Bengaluru
We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!
Service Desk Technical Analyst
What We’re Looking For
Citrix is a dynamic and global software company with an array of career opportunities and locations throughout the world. Behind every great Citrix product there are great people. Each individual is making a difference at Citrix. If you would like to make a difference in your career and be a part of a special team, you won’t find a better place to work than becoming a Managed Services Technical Analyst at Citrix.
Duties within the Service Desk Technical Analyst role include opening and tracking incident tickets and service requests via phone queue, event management utilities, and email, as well as documenting service requests, collecting enduser requirements, and troubleshooting production system issues to completion or for escalation within the team. The Service Desk Technical Analyst position participates in 24x7x365 shift work.
The Service Desk Technical Analyst is also responsible for the following activities.
- Developing individual components or deliverables–such as scripts, policy configuration, testing, product installation, and product configuration.
- Performing technology research.
- Technical and business analysis–such as gathering requirements for system infrastructure and enduser applications.
- Application and technical architecture testing.
- Developing documentation and similar collateral–such as training, white papers, and internal processes.
The Service Desk Technical Analyst position requires an individual to demonstrate rapid learning around technology concepts such as virtualization, cloud and server-based computing, system architecture, programming languages, software installation, and networking. To pair with the technology concepts, the Service Desk Technical Analyst must demonstrate effective business writing, high-quality documentation standards, time management, meeting facilitation, along with speaking and presentation skills. The Technical Analyst must be able to proactively solve problems and seek help from more experienced team members when necessary. Lastly, the position requires a team player that seeks to supplement their skills through the use of client experience, self-study manuals, and point of need training.
How to Apply Citrix for the role of Service Desk Technical Analyst?
Apply Link of Citrix & For More Details: Click Here
Active Job:
Citrix is hiring for the role of Technical Program Manager in Bengaluru, Remote location.
This notification is for the recruitment of Service Desk Technical Analyst from Citrix. You can apply through the given link for the profile of the Service Desk Technical Analyst.