Cisco is hiring for the role of Sales Specialist-Service Sales for BS degree or equivalent, in Business, IT, or related subject area in Pune, Maharashtra, India. Candidate should have 10+ years in Technical Sales/Pre-sales related position with extensive (3+ years) technical operation/key account management experience. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of Cisco:
Company Name: Cisco
Qualification: BS degree or equivalent, in Business, IT, or related subject area
Experience: 10+ years in Technical Sales/Pre-sales related position with extensive (3+ years) technical operation/key account management experience
Job Profile: Sales Specialist-Service Sales
Location: Bengaluru
Employment Type: Full-Time
What You’ll Do
Sales Specialist provides proactive technical sales expertise including prospecting, and qualifying service solutions that change business outcomes for our customers, while placing Cisco in a position of thought leadership with customers. Assistance with later sales stages may also be appropriate at times. You will drive the solution sales process by creating, detailing, and prioritization services to meet customer requirements. You will also provide feedback for continuous improvement of the services portfolio to ensure customer, channel partner, and system integrator happiness in support of year on year bookings growth.
You will work hand-in-hand with the Global Account Managers to provide specific technology, solutions, or architecture expertise to grow services bookings for Cisco in global accounts in APJC.
- Provide pre-sales support to the Global Account Managers in developing and closing opportunities directly with solutions developed from the understanding of customer situation, priorities and business impact through solution selling approach.
- Work with customers and partners to capture requirements for project-based solution rollouts and translate these requirements into a Statement of Work (SOW) outlining roles and responsibilities of the parties as well as project-based deliverables.
- Work with and direct back-office teams about internal processes, Statement of Work (SOW) drafting, effort and margin analysis, legal reviews, deal-desk reviews, and delivery planning. Including effectively running remote back office teams as virtual support teams on deals.
- Understand and articulate Cisco’s solution architectures and services. Perform in-depth service portfolio and value presentations for customers, partners and prospects in Services-led engagement.
- Drive knowledge management regarding standard methodologies (knowledge on how to sell and approach complex solutions) on given topics for internal and external use.
- Ensure continuous upgrade of subject matter expertise and actively participate as a specialist on assigned Virtual Team(s) and/or Solution Team(s).
- Continually gather service requirements and submit findings to Cisco Services Marketing and LOBs to drive product and service portfolio development.
- Run Forecast for the regional level of Advance Services and deliver the forecast within accuracy guideline (in period of week/month/quarter/year) together with GAM.
- Support Cisco sales process for professional services from quote to order placement.
- Assist and work closely with professional services delivery teams regarding planning and delivery in professional services engagements.
- Establish working relationships with account teams including account managers and sales engineers.
- Establish working relationships with HQ delivery team and services delivery Centers of Excellence (COE) about architectures such as Data Center, Collaboration, and Security.
Who You’ll Work With
GES (Global Enterprise Segment) manages Top of the tier 67 Global Accounts for Cisco across the globe. India is an extremely significant destination for our GES Clients, and we are looking to expand and grow our current coverage requirements in India.
Working Relationships
- Collaborate and interlock with customers at business, technology, and operational levels.
- Collaborate and interlock with Cisco service sales teams at HQ level.
- Collaborate and interlock with Cisco service delivery teams at levels of Field Service Delivery Manager (FDM) and Customer Relationship Team (CRT)
- Collaborate and interlock with Cisco account teams at levels of Global Account Manager (GAM) and Global System Engineers (GSE).
- Collaborate and interlock with Cisco Partners as the need arises on deal-by-deal basis at levels of management procurement, sales, and services delivery.
- Collaborate and interlock with Cisco service delivery partners and Cisco technology partners as the need arises on a deal by deal basis.
- Interlock with Cisco back office teams such as finance, legal, contract management team, project management office in support of deals.
Who You Are
- BS degree or equivalent, in Business, IT, or related subject area.
- 10+ years in Technical Sales/Pre-sales related position with extensive (3+ years) technical operation/key account management experience.
- Specialist in consultative/solution selling and professional services.
- Combination of broad experience in IT technology or consulting.
- Demonstrated ability to succeed in a matrix type interpersonal environment.
- Knowledge of Cisco products and solutions an asset.
- ITIL Foundation with proven knowledge of IT operations.
- PMP Or CCNP or equivalent through experience.
- High-energy, self-starter with progressive track record.
- High sense of ownership & be problem solver on assignment given – willing to go extra mile when needed to make things done.
- High impact interpersonal and communication skills at both operations and executive level. Ability to influence without owning processes or organizations directly.
- Strong analytical capability, able to convince key stakeholders regarding solution constructs with sensible justification based among other things on customer business understanding.
- Some experience in Strategic Business Planning, Sales Operations, Finance, Deals Evaluations, project management, and process management areas.
- Ability to employ negotiation skills both internally and externally with customers and partners to acquire agreement regarding service solution scopes and pricing.
Ability to handle to the key objectives listed below
- Revenue goal achievement.
- Selected account service penetration with plan.
- Customer Happiness.
- Account strategy interlock with stakeholders.
- Solution-selling facilitation through technical knowledge.
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