Posted by CGS Recruitment Drive 2020: CGS hiring for the profile of Associate Technical Support Engineer for BE/B.TECH Graduates at Hyderabad. Interested candidates can apply for this recruitment drive (For More Jobs Update Click Here: Jobsmela)and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of CGS Recruitment Drive:
| Job Profile | Associate Technical Support Engineer |
| Education Qualification | B.E/ B.Tech |
| Experience Required | Freshers |
| Job Location | Hyderabad (Telangana) |
Detailed Eligibility of CGS hiring:
- Education Required: candidate should possess B.E/ B.Tech
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Skills Requirements:
- Candidate should have knowledge of OS (XP, Win 8, Win 10) & Standard Application – Installation, configuration & Troubleshooting and Experience in hardware troubleshooting, installation, configuration.
- Should have In-depth knowledge of desktop operating systems and Microsoft Office products(MS office 2007, 2010, 2013).
- Should have knowledge of Installation and troubleshooting Network Printers, scanners, Antivirus, and VPN clients.
- He or She has basic Networking knowledge (connecting switches/routers, Access points and should be able to help network team while configuring them).
- SLA Management & Good knowledge of IP addressing.
- Address user tickets regarding hardware, software and networking.
- Maintain computer peripheral devices and all inventory.
- He or She has knowledge of Patches installation – User End (from SCCM / WSUS Server).
- He or She has good knowledge of Domain environment – AD (User creation & policies).
- Candidate has knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End user interaction.
- Candidate has knowledge of the type of Data backup & applications. Desktop, Laptop & server issues.
- Network Protocols (TCP/IP, http, UDP, etc….)
Roles & Responsibilities:
- Assist & respond to technical and customer queries.
- Ensure all contacts are documented using the tracking tool.
- Ensure customers are satisfied with the services offered.
How to Apply for CGS Recruitment Drive for Associate Technical Support Engineer?
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