CGI Off Campus Drive for the profile of Associate Systems Engineer for BE/B.TECH/ME/M.TECH candidates. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of CGI Off Campus Drive:
| Company Name: | CGI |
| Company Website: | www.cgi.com. |
| Job Position: | Associate Systems Engineer |
| Degree Required: | BE/B.Tech/ME/M.tech |
| Year of passout: | 2018-2019 Batch |
| Job Location: | Chennai |
| Experience Needed: | Freshers |
Job Responsibilities:
- Respond to requests for technical assistance by following prescribed procedures.
- Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software and network-related incidents
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
- Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates.
- Adhere to work schedules, attendance and leave policies.
- Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards
Required qualifications to be successful in this role:
• Candidate should have excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax
• Candidate should have knowledge of customer service principles and practices, ITIL and ITSM
• Candidate should have knowledge of IT applications, systems, and networks
• Candidate should have experience in handling technical support for an international organization
• Problem analysis and solving
• Learning, adaptability and attention to detail
• Capability to type
• Tolerance to stress, performance-driven and continuously improving
Skills:
- Telephony
Join Whatsapp Group for More Update
How to Apply for CGI Off Campus Drive for Associate Systems Engineer?
The notification is for the recruitment of Associate Systems Engineer. Here, You will get complete information about the CGI Off-campus Drive-in 2020.
Interested candidate will get complete detail about Sarkari Job or Government Job-like Bank Job, Railway Job, PSU Job, Apprenticeship Job, and Other Government Job in 2020 or Sarkari Job in 2020 & Other application procedure, important dates, application fees, age limit, qualification, number of vacancies, pay scale, and important links.