Capgemini 2021,2020 Freshers 3 year Graduate Hiring for Service Desk- CIS-Kolkata,Bangalore[last date to apply: 28th Nov][Salary or Package: INR 250,000.00 per Annum]

Capgemini 2021,2020 Freshers 3 year Graduate Hiring for Service Desk- CIS-Kolkata,Bangalore: Capgemini Careers & Job Opportunity for the position of Service Desk at the Kolkata,Bangalore location.

Here, Job Seekers will get the details about the recruitment of Capgemini Service Desk such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Capgemini Service Desk Job Opening at Kolkata,Bangalore location.

Capgemini Jobs & Careers 2021,2020 Freshers hiring for Service Desk-Overview:

Capgemini Service Desk- CIS-Kolkata- 3 year Graduate 2021,2020 Freshers Recruitment Drive-Details:

Role: Service Desk

Job Description:

• Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
• Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
• Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
• Meet customer requirements through first contact resolution
• Clarify customer requirements
• probe for and confirm understanding of requirements or problem
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy

Desired Skills:

• Should have excellent communication and English speaking skills
• Should have good interpersonal skills and ability to perform under pressure
• Basic computing skills
• Willing to work in a 24/7 environment
• Should be open to sign Service Level Agreement

Qualification & Eligibility Criteria of Capgemini Service Desk- CIS-Kolkata- 3 year Graduate Hiring 2020/2021:

• Candidates must have completed graduation in 2020 & 2021
• 10^th,12^th & Graduation – 55% & Above
• Candidates must be open to relocate to any location and work in night shifts
• Candidates must be available to join immediately
• Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
• Should be open to sign Service Level Agreement

Please Note – 

• Only shortlisted candidates will be invited for the assessment / selection process
• Selection process will be done in virtual mode
• Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

This notification is for the recruitment of Service Desk from Capgemini. You can apply through the given link for the profile of the Service Desk.

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How to apply Capgemini Off Campus Recruitment Drive 2021,2020 for the role of Service Desk?

Apply Link/Registration Link of Capgemini Service Desk- CIS-Kolkata- 3 year Graduate Jobs and Careers at Kolkata,Bangalore location & for More Details: Click Here