Capgemini 2022 Batch Service Desk-CIS Recruitment Drive: It is great opportunity for applicants, who are looking for Capgemini Service Desk-CIS in Bangalore, Kolkata location. This is Entry Level Service Desk-CIS Opportunity for BA/BBA/B.com/BCA/BSc(for all branches) Graduates.
Interested applicants can apply for the recruitment drive of Capgemini Service Desk-CIS and register through the given below link. The detailed eligibility criteria and the application process of Capgemini Entry Level Service Desk-CIS details are given below.
Here, you will get the information about the recruitment of Capgemini Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Capgemini Entry Level Service Desk-CIS opening in Bangalore, Kolkata location.
Job Summary of Capgemini 2022 batch BA/BBA/BCom/ BSc/BCA Jobs & Careers Hiring for Service Desk-CIS:
| Name of Company: | Capgemini |
| Location: | Bangalore, Kolkata |
| Profile: | Service Desk-CIS |
| last date to apply: | 22 March 2022 11:59 PM |
| Salary or Package of Freshers for Capgemini Service Desk- CIS | INR 275,000.00 per Annum |
Capgemini Service Desk-CIS Recruitment Drive for 2022 BA/BBA/BCom/BSc/BCA Graduates-Details:
Role: Service Desk
Job Description:
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Desired Skills:
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement
Qualification & Eligibility Criteria of Capgemini Service Desk- CIS-Kolkata and Bangalore- 3 year Graduate Hiring 2022:
- Should be graduating in 2022
- Should have 55% and above in Graduation (till 4 semesters or 2 years)
- Qualification – Any 3-year Graduate – BCA, All Streams allowed for BSc.
- 1 year gap is allowed after educational milestone e.g. SSC and HSC
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
- Should be open to sign Service Level Agreement
Please Note –
- Only shortlisted candidates will be invited for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
This notification is for the recruitment of Service Desk-CIS from Capgemini. You can apply through the given link for the profile of the Service Desk-CIS.
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How to apply Capgemini Service Desk-CIS Recruitment Drive 2022 for the role of Service Desk-CIS?
Apply Link/Registration Link of Capgemini Service Desk- CIS-Kolkata and Bangalore- 3 year Graduate Hiring 2022 & for More Details: Click Here