Capgemini Virtual Off Campus Recruitment Drive 2022 for 2021,2020,2019 Freshers Batch as Service Desk-CIS: It is great opportunity for applicants looking for Capgemini Service Desk-CIS Jobs.
Interested candidates can apply for the recruitment drive of Capgemini and register through the given link. The detailed eligibility criteria and the application process of Capgemini are given below.
Here, you will get the information about the recruitment of Capgemini Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Capgemini Off Campus drive Service Desk-CIS Job opening at the Kolkata & Bangalore location.
Job Summary of Capgemini Jobs & Careers Hiring 2019,2020,2021 Freshers for Service Desk-CIS:
Name of Company: | Capgemini |
Profile: | Service Desk-CIS |
Location: | Kolkata & Bangalore |
Year of Passout: | 2021 Batch, 2020 Batch, 2019 Batch |
Last date to apply: | 7th Feb 2022 |
Qualification: | Candidates must have completed any 3 year graduation in 2019, 2020 & 2021 |
Salary or Package of Freshers for Capgemini Service Desk- CIS | Service Desk- CIS |
Capgemini Service Desk-CIS Recruitment Drive for 2021,2020,2019 Freshers Batch-Details:
Role: Service Desk
Job Description:
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Desired Skills:
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement
Qualification & Criteria
- Candidates must have completed any 3 year graduation in 2019, 2020 & 2021
- Graduation – 50% & Above
- Up to 2year gap is allowed after educational milestone e.g. SSC and HSC
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
- Should be open to sign Service Level Agreement
Please Note –
- Only shortlisted candidates will be invited for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
This notification is for the recruitment of Service Desk-CIS from Capgemini. You can apply through the given link for the profile of the Service Desk-CIS.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
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How to apply Capgemini Off Campus Recruitment Drive for the role of Service Desk-CIS?
Apply Link/Registration Link of Capgemini 2019,2020,2021 Job & Careers at the Kolkata & Bangalore location & for More Details: Click Here