Capgemini Off Campus Recruitment Drive: Capgemini Careers & Job Opportunity for the position of Service Desk Engineer at the Noida location.
Here, Job Seekers will get the details about the recruitment of Capgemini recruitment Drive such as Job Profile, Job location, Experience Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Capgemini Service Desk Engineer Job Opening at Noida location.
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Overview of Capgemini Careers Experience hiring for Service Desk Engineer:
Job Profile: Service Desk Engineer
Experience Required: Experience 1-4 Years
Job Location: Noida
Wipro Careers Freshers & Experience Hiring for Associate: Apply Online
Capgemini Service Desk Engineer Experience Hiring:
Job Description
- We are looking for self-motivated individual with experience in voice-based process providing Help-desk Support (IT)
- The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 2+ year of experience
- Preferred qualification is B.Tech/BCA/Diploma in IT field
- Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
- Should be available to work on Indian Holidays
- Should be good in taking initiatives and responsible enough to handle pressure
- Must have a good understanding of handling Service desk issues
- Should possess excellent verbal & written communication, presentation skills, inter-personal skills
- Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain
- Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
- Handling Trouble Tickets in the form of Chat/Service Requests/Emails
- Maximize customer satisfaction through effective solutions delivery
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
Primary Skills
- L1 Technical Support.
- Excellent Communication skills.
Secondary Skills
- International Voice Process.
This notification is for the recruitment of Service Desk Engineer from Capgemini. You can apply through the given link for the profile of the Service Desk Engineer.
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How to apply Capgemini Off Campus Recruitment Drive for the role of Service Desk Engineer?
Apply Link/Registration Link of Capgemini Jobs & for More Details: Click Here