BT Group Off Campus Recruitment Drive 2023: BT Group Careers & Job Opportunity for the position of Trainee Associate Engineer at the Gurgaon location.
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Job Description of BT Group Recruitment Drive 2023
Qualification: Any Degree
Job Profile: Trainee Associate Engineer
Experience Required: Early Careers
Job Location: Gurgaon
BT Group Trainee Associate Engineer Hiring 2023:
Why this job matters
The Engineering Enablement Operative assists in customer service activities through supporting the tactical delivery of issue resolution.
What you’ll be doing
1. Assists the delivery of continuous assessments across a specified area of the organisation’s field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states.
2. Supports the deployment of tools that enable engineering teams to continue building and innovating.
3. Participates in the timely resolution of critical customer escalations contributing to high standards of customer delivery.
4. Follows KPIs on efficiency savings and delivers on targets for performance in output and quality to ensure an environment of continuous improvement is instilled in the team.
5. Follows tactical project plans across product / service groupings to meet time, cost and quality targets.
6. Follows roadmaps for engineering capability, maturity, health and status updates ensuring the function’s vision aligns with group strategy.
7. Executes and delivers within standardised procedures in order to achieve objectives and the vision of the engineering enablement.
The skills you’ll need
Troubleshooting
Customer Service
Service Delivery
Process Standardisation
Escalation Management
Continuous Improvement
Health & Safety
Issue Resolution
Quality
Commercial Acumen
Solution Design
Data Analysis
KPI/Metric Monitoring
Technical Support
Incident Management
This notification is for the recruitment of Trainee Associate Engineer from BT Group. You can apply through the given link for the profile of the Trainee Associate Engineer.
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How to apply BT Group Off Campus Recruitment Drive for the role of Trainee Associate Engineer?
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