BETSOL Virtual Drive for Technical Support Engineers: It is great opportunity for applicants, who are looking for BETSOL Technical Support Engineer across India.
Interested applicants can apply for the recruitment drive of BETSOL Technical Support Engineer and register through the given below link. The detailed eligibility criteria and the application process of BETSOL Entry Level Technical Support Engineer details are given below.
Here, you will get the information about the recruitment of BETSOL Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for BETSOL Entry Level Technical Support Engineer opening across India.
Job Summary of BETSOL Jobs & Careers Hiring for Technical Support Engineer:
Name of Company: BETSOL
Location: India
Profile: Technical Support Engineer
BETSOL Technical Support Engineer Recruitment Drive-Details:
The survey will take approximately 4 minutes to complete.
BETSOL is conducting an virtual drive for Technical Support Engineers for the support services team.
All the candidates who are interested, please fill in the registration form as follows.
Last Date of Registration: 31st March 2022
Please find below the job description:
Years of Experience:
• Mandatory 1 – 3 years of experience in Technical Support / BPO industry, preferably both in chat and Voice process.
Mandatory Skills:
• Excellent communication skills in English (both spoken and written)
• Basic to advanced knowledge of computers (software)
• Working knowledge of internet and networking
• Typing speed – minimum 35 wpm with 100% accuracy
• Attention to detail is a must along with accuracy in the chats
• Ability to follow instructions as directed
• Willingness to work in 24 x 7 work environment
Desired Skills:
• Self-motivated with excellent interpersonal skills
• Innovative and self-starter
• Ability to work with minimum supervision
• Detail and analytical orientation
• Problem solving and conflict resolution skills
• Demonstrated ability to work in a fast paced environment
• Ability to respond to common inquiries or complaints from customers
• Must be well organized and driven to meet deadlines
Job Description:
• TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK.
• TSEs should have the ability to handle multiple chats simultaneously.
• Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls
• Responsible for responding to customers in an efficient and professional manner
• Handles and resolves technical queries; identifies and escalates accordingly
• Meets expectations regarding productivity as defined by the process or manager
• Escalates necessary cases to the right level within the defined LOB (Line Of Business)
• Ensures compliance with all company and departmental policies, procedures, and Guidelines
• May be required to perform other tasks as requested, assigned, or directed
• Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels
• Flexibility to work extended hours with minimal notice during high volumes
• Working days: 5 days a week – Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
This notification is for the recruitment of Technical Support Engineer from BETSOL. You can apply through the given link for the profile of the Technical Support Engineer.
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How to apply BETSOL Technical Support Engineer Recruitment Drive for the role of Technical Support Engineer?
Apply Link/Registration Link of BETSOL Job & Careers & for More Details: Click Here