Barclays Freshers Job Opening for Analyst: It is great opportunity for applicants looking for Barclays Analyst Jobs.
Interested candidates can apply for the recruitment drive of Barclays and register through the given link. The detailed eligibility criteria and the application process of Barclays are given below.
Here, you will get the information about the recruitment of Barclays Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Barclays Off Campus drive Analyst Job opening at the Noida location.
Job Summary of Barclays Jobs & Careers Hiring for Analyst:
Company Name: Barclays
Qualification: Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable)
Job Profile: Analyst
Job Location of Barclays: Noida
Barclays Analyst Recruitment Drive-Details:
Role and Responsibility :
- To effectively and efficiently respond to customer calls/make outbound calls to customers, reply to their queries and resolve issues.
- To ensure the quality of output and accuracy of information is maintained
- What will you be doing?
- Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score)
- Handle customer requests with the support of clearly defined scripts and processes. Adhere to the Service Level Agreements specified by the client / process and ensure adherence to time schedules
- May have the authority to release and verify funds across a variety of systems used by the department. Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary
- Responsible for the management of own daily workload, to ensure telephone enquiries / queries are dealt with in an efficient and knowledgeable manner to meet the demands of the business grades of service and ensuring that all unresolved cases / queries are allocated to the respective areas
- Responsible for identifying potential loss situations promptly escalating to the relevant areas to minimise the risk to the business and the customer
- Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
- Adhere to quality control discipline, procedures and checks at all times
- Day to day query resolution, with upward escalation of more complex queries to the management team
- Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
- Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
- May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
- Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
Education and Skills :
- 0-24 months of relevant experience
- Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
- Flexibility in hours of work and ability to work changing shifts patterns
- Skills that will help you in the role:
- Familiarity with procedures, policies, products and services of a financial organisation
- Knowledge of related risk and audits
- Ability to work within deadlines/customer demand
- Knowledge about Bereavement Servicing / Insolvency / Strikers off process would be an added advantage
This notification is for the recruitment of Analyst from Barclays. You can apply through the given link for the profile of the Analyst.
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How to apply Barclays Off Campus Recruitment Drive for the role of Analyst?
Apply Link/Registration Link of Barclays Job & Careers at the Noida location & for More Details: Click Here