Apple is hiring for the role of Content Operations Specialist in the Bengaluru location. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below (For More Job update: Jobsmela).
Job Summary of Apple:
Company Name: Apple
Location: Bengaluru
Job Role: Content Operations Specialist
Key Qualifications
- Solid understanding of handling content and users in a CMS in Digital World, and an understanding of how an organization manages content
- Experience using taxonomy systems to maintain product categories, attributes, and other metadata.
- Basic experience in working on text editing tools like BBEdit
- Superb organisational proficiency and attention to detail
- Demonstrated ability to independently handle projects and communicate clearly with partner teams
- Strong program or project leadership skills.
- Passionate about website usability with great instincts for improving customer support experience
- Experience in manual data management, content analysis, identifying trends, providing observations, and suggesting improvements
- Experience writing requirements for content projects and tools
- Good communication and social skills with the ability to quickly understand sophisticated processes and communicate them in simple language
- Willingness to learn, and ability to work and multi-task in a fast-paced environment
Description
– Manage all Apple Products and services taxonomy in various Apple Care Digital systems – Manage Apple Care repair pricing information across various systems – Work with readiness team to plan availability of new products in all of Apple Care Digital systems, to ensure consuming applications like Support Website, Support App etc have the product information available on time. – Execute operational tasks related to our knowledge base content, including working on task-oriented details of administration – Understand current taxonomy systems, processes to identify areas of opportunities – Operationalize and manage content taxonomies – Work closely with Content Managers to update and maintain our Knowledge base content – Understand current digital content processes and identify areas of opportunities and explore process automation needs – Propose plans and gain agreement with product owners, knowledge base managers and others on the approach – Detail our content processes and tools as needed, or work with others to document – Ensure content processes are efficient and improve shared and re-usable resources
Education & Experience
– Graduate with 2-8 years in Digital Operations – Knowledge of MS Excel and or Apple Numbers is critical. Should be comfortable using advanced excel skills. – Knowledge of HTML is a huge plus – Knowledge of Apple products – Experience working Adobe Experience Manager
How to Apply Apple for the role of Content Operations Specialist?
Apply Link of Apple & For More Details: Click Here
For More Job Update:
This notification is for the recruitment of Content Operations Specialist from Apple. You can apply through the given link for the profile of the Content Operations Specialist.