American Express Full Time Job Vacancy: American Express Careers & Job Opportunity for the position of Customer Care Professional at the Gurgaon location. American Express Full Time Job Opening as Customer Care Professional for Any Graduate.

Here, Job Seekers will get the details about the recruitment of American Express Off Campus Job 2021 such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for American Express Customer Care Professional Job Opening at Gurgaon location.

Table of Contents

Overview of American Express hiring Customer Care Professional:

Qualifications: Any Graduation

Job Profile: Customer Care Professional

Job Location: Gurgaon

Job Description of American Express Job for graduate in Gurgaon:

You Lead the Way. We’ve Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Comprised of key internal and external servicing functions, GSG delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class credit, collections and fraud services. The organization is also home for several shared services that help to power American Express including procurement/supplier management, real estate & workplace experiences and sales operations & business enablement. GSG teams also partner with businesses across the company to develop strategies and execute complex change initiatives. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security and service.

Role Introduction

The Global Merchant team services American Express’ large high net worth business partners in India.
The incumbent will be exposed to all functions of servicing from set ups, maintenance, payments & reconciliations, disputes, essentially end to end servicing and this would be an excellent platform to expand knowledge to the multifaceted environment of merchant servicing.
The incumbent should be able to leverage relationships within the business and with our external partners and suppliers, particularly for complex or bespoke enquiries.
This will involve working closely with in almost all of the departments in merchant servicing so a high level knowledge of Merchant Servicing operations is preferred.

Minimum Qualifications

Academic Background – Any Graduate

Key Responsibilities

Managing end to end servicing requests from the market and multiple process units to provide outstanding service to our India based GCG merchant base, especially our high value Global accounts and CLM Merchants.
Making decisions and proactively resolving merchant and Client Manager enquiries/issues with minimal supervision.
Communicating with merchants and Client Managers via email, inbound and outbound calls, and internal systems.
Coordinating and managing projects/requests between external and internal partners.
Building and maintaining strong relationships with key persons within the merchant’s organization.

How to apply American Express Off Campus Recruitment Drive 2021 for the role of Customer Care Professional?

Apply Link/Registration Link of American Express Jobs and Careers at Gurgaon location & for More Details: Click Here

This notification is for the recruitment of Customer Care Professional from American Express. You can apply through the given link for the profile of the Customer Care Professional.

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