Amdocs Off-Campus Recruitment Drive 2020-21: Amdocs is hiring for the position of Technical & Business Operations. Interested candidates can apply for the recruitment drive of Amdocs and register through the given link. The detailed eligibility criteria and the application process of Amdocs are given below.
Here, you will get the information about the recruitment of Amdocs Off-Campus Job at Pune location such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Amdocs Technical & Business Operations Job opening for Pune location.
Job Summary of Amdocs Careers India:
Company Name: Amdocs
Job Profile: Technical & Business Operations
Job Location of Amdocs: Pune
Job Description of Amdocs Off-Campus Recruitment Drive 2020-21:
In one sentence
Serve as first point of contact for incidents and service requests from end-users
What will your job look like?
- You will serve as first point of contact for incidents and service requests from end-users.
- You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
- You will provide simple solutions at a basic level based on script/methods and procedures
- You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
- You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
- You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
- You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).
All you need is…
- Shift: US Shift
- Backoffice requirement.
- Order fulfilling background, tickets, insurance, banking
- Non-Technical / Semi Technical
- 6-8 weeks training
- People with chatting and semi calling background.
- Same agents might take 10 calls a day
- Good Communication skills
- 1.5 years to 2 Years experienced. Not more than 3 years
- Recent graduates; experience is an added value
- Experience with ticket-handling system is an advantage
- Documentation skills, excellent verbal and written communication skills
- Experience in using MS Office and end-user applications
Why you will love this job:
- You will have a wide scope of activities
- You will have excellent products and solutions
- You will have scope for professional development
How to apply Amdocs Freshers Recruitment Drive of 2020-21 for the role of Technical & Business Operations?
Apply Link/Registration Link of Amdocs Job at Pune location & for More Details: Click Here
This notification is for the recruitment of Technical & Business Operations from Amdocs. You can apply through the given link for the profile of the Technical & Business Operations.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
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