Amdocs Off Campus Recruitment Drive: Amdocs Careers & Job Opportunity for the position of Technical & Business Operations Agent at the Pune location.
Here, Job Seekers will get the details about the recruitment of Amdocs recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Amdocs Technical & Business Operations Agent Job Opening at Pune location.
Overview of Amdocs Careers hiring for Technical & Business Operations Agent:
Qualifications: Recent graduates; experience is an added value
Job Profile: Technical & Business Operations Agent
Job Location: Pune
Amdocs Technical & Business Operations Agent Hiring:
In one sentence
Serve as first point of contact for incidents and service requests from end-users
What will your job look like?
- You will serve as first point of contact for incidents and service requests from end-users.
- You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
- You will provide simple solutions at a basic level based on script/methods and procedures
- You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
- You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
- You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
- You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).
All you need is…
- Recent graduates; experience is an added value
- Experience with ticket-handling system is an advantage
- Documentation skills, excellent verbal and written communication skills
- Experience in using MS Office and end-user applications
Why you will love this job:
- You will have a wide scope of activities
- You will have excellent products and solutions
- You will have scope for professional development
This notification is for the recruitment of Technical & Business Operations Agent from Amdocs. You can apply through the given link for the profile of the Technical & Business Operations Agent.
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How to apply Amdocs Off Campus Recruitment Drive for the role of Technical & Business Operations Agent?
Apply Link/Registration Link of Amdocs Jobs and Careers at Pune location & for More Details: Click Here