Acheron Off-Campus Drive: Acheron is hiring for the role of Engineer-Managed Services. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of Acheron Off-Campus Jobs such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of Acheron Careers:
Company Name: Acheron
Experience: Freshers
Job Profile: Engineer-Managed Services
Experience: 0 Years
No of Opening: 1
Ecolab Off-Campus Drive for TPM Engineer
Job Description of Acheron Recruitment Drive:
Responsibilities:
- Diagnose & troubleshoot Application-related issues.
- Document new procedures.
- Answer customer-related technical issues.
- Communicate information to developers and other engineers.
- Ask customers targeted questions to quickly understand the root of the problem.
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
- Provide prompt and accurate feedback to customers.
- Refer to the internal database or external resources to provide accurate tech solutions.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
- Prepare accurate and timely reports.
- Document technical knowledge in the form of notes and manuals.
- Work continuously on a task until completion (or referral to third parties, if appropriate).
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers.
Key Requirements:
- Strong problem-solving skills.
- Excellent verbal and nonverbal communication skills.
- Basics of Java, Web Technologies.
- Experience in support tracking tool JIRA (Nice to have).
- Basic Database Knowledge.
- Proven work experience as a Technical Support Engineer (Nice to have).
- Good understanding of computer systems.
- Ability to diagnose and troubleshoot basic technical issues which include analyzing log files.
- Ability to provide step-by-step technical help, both written and verbal.
- Provide support, including procedural documentation and relevant reports.
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
- Ability to work well in a team.
- Attention to detail.
- Ready to work in night shifts for continuous periods.
How to apply Acheron Off-Campus Recruitment Drive for the role of Engineer-Managed Services?
Apply Link of Acheron & for More Details: Click Here
This notification is for the recruitment of Engineer-Managed Services from Acheron. You can apply through the given link for the profile of the Engineer-Managed Services.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
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