Accenture Off Campus Recruitment 2020 Drive is hiring for the role of New Associate-Query Management for Any Graduation. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of Accenture recruitment drive 2020 Jobs such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of Accenture Careers India:
Company Name: Accenture
Qualification: Any Graduation.
Job Profile: New Associate-Query Management
Location: Mumbai
Experience: 0-2 Years of experience
Job Skills: Service Desk Non-Voice Support
Designation: Management Level-13-New Associate
Job Description of Accenture Off Campus Recruitment Drive 2020:
Job Summary
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers’ query, handling escalations and complaints of the dissatisfied customers & giving the best resolutions.
- You will also be responsible for closing the fault and complaints within SLA’s.
- The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve a customer issues.
- This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support.
- The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
- Good to have skills: Customer service – Inbound, Adaptabile and flexibile
Roles and Responsibilities of Accenture recruitment 2020:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your primary interaction is within your own team and your direct supervisor.
- In this role, you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
How to apply Accenture Recruitment 2020 Drive for the role of New Associate-Query Management?
Apply Link of Accenture careers Jobs for freshers & experienced 2020 & for More Details: Click Here
This notification is for the recruitment of New Associate-Query Management from Accenture. You can apply through the given link for the profile of the New Associate-Query Management.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
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