Accenture Off Campus Experience Recruitment Drive 2023: Accenture Careers & Job Opportunity for the position of Service Desk Management Application Tech Support Practitioner at the Bangalore location.
Here, Job Seekers will get the details about the Recruitment Drive of Accenture Recruitment Drive such as Job Profile, Job location, Experience & Experience Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture Service Desk Management Application Tech Support Practitioner Job Opening at Bangalore location.
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Overview of Accenture Off Campus Experience Recruitment Drive 2023:
Qualifications: Bachelors degree: BE,BTech,BCA,BSc with technical knowledge.Good to have:Technical certification
Job Profile: Service Desk Management Application Tech Support Practitioner
Experience Required: Experience
Job Location: Bangalore
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Accenture Off Campus Experience Recruitment Drive 2023:
- Project Role :Application Tech Support Practitioner
- Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Management Level :12
- Work Experience :1-2.5 years
- Work location :Bengaluru
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : a: L1 Service Desk Call taking profile b: Respond to the incidents reported by customer through voice, emails, and chats c: Identify, investigate, and diagnose technical issues, troubleshoot, and resolve. Issues like Password reset, account unlock, MO365, Hardware and Software related issues, etc. d: Follows the incident life cycle as defined by process e: Technologist to respond to the issues reported by Customer predominantly through Voice
- Technical Experience : a: Good problem solving and analytical skills b: Interaction and through email, chat remote support, depending on aligned Project job nature c: Technologist to identify, investigate and diagnose the issue and take necessary action viz resolve or assign the incident to right assignment group
- Professional Attributes : a: Excellent verbal and written communication skills with email etiquette and customer service skills b: 24×7 Support, mostly night shifts and rotation are ONLY as per project requirement c: 5 days working per week with two weekly offs based on roster
- Educational Qualification : Bachelors degree: BE,BTech,BCA,BSc with technical knowledge.Good to have:Technical certification
- Additional Information : Excellent verbal and written communication skills with email etiquette and customer service skill
This notification is for the Recruitment Drive of Service Desk Management Application Tech Support Practitioner from Accenture. You can apply through the given link for the profile of the Service Desk Management Application Tech Support Practitioner.
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How to apply Accenture Vacancy for the role of Service Desk Management Application Tech Support Practitioner?
Accenture Off Campus Experience Recruitment Drive 2023: Click Here