Accenture Off Campus Drive for the profile of Associate for BE/B.Sc/B.Com/BCA/BBA candidates. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of Accenture Off Campus Drive:
| Company Name: | Accenture |
| Company Website: | www.accenture.com |
| Job Position: | Associate |
| Degree Required: | BA/B.Sc/B.Com/BCA/BBA |
| Batch: | 2019-20 |
| Job Location: | Hyderabad |
| Experience Required: | Freshers |
| Salary: | Rs.3.5 LPA |
Job Description:
- Candidate will be aligned with our Customer Support vertical and help us in managing customer escalations and complaints of the dissatisfied customers.
- Candidate will be giving best resolutions and closing the fault and complaints with customer’s permission.
- Candidate will be working as a part of Query Management (Non-Technical) team which is accountable for the Inbound /Outbound calls and e-mail/chat support with regard to products.
- Candidate will be responsible for Customer service (Non-Technical) where in you will be managing incoming calls / chats /emails and customer service inquiries.
- Handling calls/ chats/ emails and fulfilling the customer’s requirements. Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Manage large amounts of incoming calls / chats /emails.
Skills Required:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Interaction is within own team and direct supervisor.
- Detailed instructions on all tasks will be provided at this role with close supervision.
- Decisions made impact own work and are closely supervised.
- Individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
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How to Apply for Accenture off-campus drive for Associate?
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