Accenture Off-Campus Drive for IT- Help Desk for Any Graduate. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of Accenture Off-Campus Jobs such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of Accenture Careers:
Company Name: Accenture
Qualification: Any Graduation.
Job Profile: IT-Help Desk
Location: Gurugram
Job Skill: Customer Service Technology Support
Designation: Management Level-13 New Associate
Experience: 0-2 Years of experience
Accenture off-campus 2020 drive for the profile of IT-Help Desk in Gurugram location. Any Graduate can apply for this role who have 0-2 years of experience.
Elevate Off-Campus 2020 Drive for Trainee | 0-1 Years of experience
Job Description of Accenture Off-Campus Drive for IT- Help Desk:
Job Summary
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
Good to have skills: Campaign Management,Customer Service Technology Support,Digital Marketing,Good communication skills,Adaptabile and flexibile,Decision Making skills,Active Listening,Build strong, ongoing relationships with customers
Roles and Responsibilities
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor. In this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised. You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts.
How to apply Accenture Recruitment Drive 2020 for the role of IT-Help Desk?
Apply Link of Accenture Jobs 2020 & for More Details: Click Here
This notification is for the recruitment of IT-Help Desk from Accenture. You can apply through the given link for the profile of the IT-Help Desk.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
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