Accenture Off Campus Drive 2021: Accenture Careers & Job Opportunity for the position of Associate-IT Help desk at the Bangalore location. You should have 0-1 Years of experience.
Here, Job Seekers will get the details about the recruitment of Accenture Off Campus Drive 2021 such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture Associate-IT Help desk Job Opening at Bangalore location.
Overview of Accenture Careers 2021 hiring Associate-IT Help desk:
Qualifications: Any Graduation
Job Profile: Associate-IT Help desk
Skill required: IT Help desk – Service Desk Voice Support
Designation: Management Level – New Associate
Experience Required: 0- 1 Year
Job Location: Bangalore
Job Description of Accenture Off Campus Drive 2021:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
What are we looking for?
We are looking for individuals who have the following skillset:
- Adaptable and flexible
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
How to apply Accenture Off Campus Recruitment Drive 2021 for the role of Associate-IT Help desk?
This notification is for the recruitment of Associate-IT Help desk from Accenture. You can apply through the given link for the profile of the Associate-IT Help desk.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Apply Link/Registration Link of Accenture Jobs and Careers at Bangalore location & for More Details: Click Here