Accenture Off Campus Recruitment Drive: Accenture Careers & Job Opportunity for the position of IT Customer Service New Associate-IT Help desk at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Accenture recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture IT Customer Service New Associate-IT Help desk Job Opening at Bangalore location.
Overview of Accenture Careers Freshers hiring for IT Customer Service New Associate-IT Help desk:
Qualifications: Any Graduate
Job Profile: IT Customer Service New Associate-IT Help desk
Experience Required: Freshers 0-1 Years
Job Location: Bangalore
Accenture IT Customer Service New Associate-IT Help desk Freshers Hiring:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?
• Ability to manage multiple stakeholders
• Ability to work well in a team
• Collaboration and interpersonal skills
• Risk management
• Written and verbal communication
Roles and Responsibilities
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
This notification is for the recruitment of IT Customer Service New Associate-IT Help desk from Accenture. You can apply through the given link for the profile of the IT Customer Service New Associate-IT Help desk.
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How to apply Accenture Off Campus Recruitment Drive for the role of IT Customer Service New Associate-IT Help desk?
Apply Link/Registration Link of Accenture Jobs and Careers at Bangalore location & for More Details: Click Here