Accenture Freshers Job Opportunity for New Associate-IT Helpdesk: It is great opportunity for applicants looking for Accenture New Associate-IT Helpdesk Jobs.
Interested candidates can apply for the recruitment drive of Accenture and register through the given link. The detailed eligibility criteria and the application process of Accenture are given below.
Here, you will get the information about the recruitment of Accenture Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Accenture Off Campus drive New Associate-IT Helpdesk Job opening at the Hyderabad location.
Job Summary of Accenture Jobs & Careers Hiring for New Associate-IT Helpdesk:
Name of Company: Accenture
Skill required: IT Help desk – Customer Service Technology Support
Designation: New Associate
Job Location: Hyderabad
Qualifications: 10th/SSLC/SSC/12th/PUC/HSC/BCA/BE/BTech
Years of Experience: 0-1 years
Accenture New Associate-IT Helpdesk Recruitment Drive-Details:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?
We are looking for individuals who have the following skillset:
- Adaptable and flexible
- Ability to perform under pressure
- Prioritization of workload
- Written and verbal communication
- Process-orientation
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
This notification is for the recruitment of New Associate-IT Helpdesk from Accenture. You can apply through the given link for the profile of the New Associate-IT Helpdesk.
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How to apply Accenture Off Campus Recruitment Drive for the role of New Associate-IT Helpdesk?
Apply Link/Registration Link of Accenture Job & Careers at the Hyderabad location & for More Details: Click Here