Accenture Careers Invites Fresher for Associate Query Management: It is great opportunity for applicants, who are looking for Accenture Associate Query Management in Gurugram location.
Interested applicants can apply for the recruitment drive of Accenture Associate Query Management and register through the given below link. The detailed eligibility criteria and the application process of Accenture Associate Query Management details are given below.
Here, you will get the information about the recruitment of Accenture Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Accenture Associate Query Management opening in Gurugram location.
Job Summary of Accenture Jobs & Careers Hiring for Associate Query Management:
Name of Company: Accenture
Location: Gurugram
Profile: Associate Query Management
Join Whatsapp Group for fresher Job Update: Click Here
Read More: Mahindra & Mahindra Limited Careers Job Fresher hiring for Graduate Apprentice Trainee
Accenture Associate Query Management Recruitment Drive-Details:
Skill required: Query Management – Service Desk Voice Support
Designation: New Associate
Job Location: Gurugram
Qualifications: Any Graduation
Years of Experience: 0-1 years
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
What are we looking for?
We are looking for individuals who have the following skillset:
- Adaptable and flexible
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
Join Whatsapp Group for fresher Job Update: Click Here
This notification is for the recruitment of Associate Query Management from Accenture. You can apply through the given link for the profile of the Associate Query Management.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Seekajob platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither have we authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply Accenture Recruitment Drive for the role of Associate Query Management?
Apply Link/Registration Link of Accenture Job & Careers & for More Details: Click Here