Accenture Fresher Job is a great opportunity for applicants looking for Accenture IT Help Desk Jobs. Accenture inviting any graduate applicants for Accenture Job in the Bangalore location.
Interested candidates can apply for the recruitment drive of Accenture Fresher Careers Job and register through the given link. The detailed eligibility criteria and the application process of Accenture are given below.
Here, you will get the information about the recruitment of Accenture Fresher Off Campus Drive 2021 such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Accenture Fresher Job IT Help Desk opening at the Bangalore location.
Job Summary of Accenture Fresher Job Careers India:
| Company Name: | Accenture |
| Qualification: | Any Graduation |
| Job Profile: | IT Help Desk |
| Job Location of Accenture: | Bangalore |
| Skill required: | IT Help desk – Customer Service Technology Support |
| Designation: | Management Level – New Associate |
TCS NQT 2021 Off Campus Registration Link for Fresher-Apply Now
Job Description of Accenture Job Opening at Bangalore:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers’ queries, handling escalations and complaints of dissatisfied customers & giving the best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?
We are looking for individuals who have the following skillset:
- Ability to perform under pressure
- Ability to establish strong client relationship
- Ability to handle disputes
- Ability to meet deadlines
It would be a value add if you are proficient in:
- Customer service – Inbound
- Customer service – Outbound
- Customer Service Technology Support
Roles and Responsibilities of Accenture IT Help desk Job:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
This notification is for the recruitment of IT Help Desk from Accenture Off Campus Drive 2021. You can apply through the given link for the profile of the IT Help Desk.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
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