Accenture Off Campus Fresher Drive 2023: Accenture is hiring for the position of IT Customer Service New Associate at the Bangalore location. Candidates Interested for the role can apply for it. All required details is given below.
Here, Job Seekers will get the details about the Accenture Recruitment Drive such as Job Role, Location, Required Qualification, Required Skills, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture IT Customer Service New Associate Job at Bangalore location.
Overview of Accenture Off Campus Drive 2023:
Qualifications: Any Graduate
Job Profile: IT Customer Service New Associate
Fresher Required: Fresher
Job Location: Bangalore
Accenture Off Campus Recruitment Drive 2023:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?
• Problem-solving skills
• Ability to establish strong client relationship
• Ability to work well in a team
• Written and verbal communication
• Ability to manage multiple stakeholders
Roles and Responsibilities
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
This notification is for the Recruitment Drive of IT Customer Service New Associate from Accenture. You can apply through the given link for the profile of the IT Customer Service New Associate.
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How to apply Accenture Job for the role of IT Customer Service New Associate?
Accenture Off Campus Drive 2023: Click Here