Accenture Fresher hiring Associate-IT Help desk: It is great opportunity for applicants, who are looking for Accenture Associate-IT Help desk in Hyderabad location.
Interested applicants can apply for the recruitment drive of Accenture Associate-IT Help desk and register through the given below link. The detailed eligibility criteria and the application process of Accenture Associate-IT Help desk details are given below.
Here, you will get the information about the recruitment of Accenture Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
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Job Summary of Accenture Jobs & Careers Hiring for Associate-IT Help desk:
Skill required: IT Help desk – Customer Service Technology Support
Designation: New Associate
Job Location: Hyderabad
Qualifications: Any Graduation
Years of Experience: 0-1 years
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Accenture Associate-IT Help desk Recruitment Drive-Details:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?
We are looking for individuals who have the following skillset:
- Detail orientation
- Ability to establish strong client relationship
- Agility for quick learning
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
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This notification is for the recruitment of Associate-IT Help desk from Accenture. You can apply through the given link for the profile of the Associate-IT Help desk.
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