Accenture Careers India Experience Recruitment Drive: Accenture is hiring for the profile of Service Desk at Bangalore location.
Interested applicants can apply for the recruitment drive of Accenture Service Desk and register through the given below link. The detailed eligibility criteria and the application process of Accenture Service Desk details are given below.
Here, you will get the information about the recruitment of Accenture Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Experience Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Accenture Service Desk opening in Bangalore location.
Overview of Accenture Jobs & Careers Hiring for Service Desk:
Name of Company: Accenture
Experience: Experience (6 months -3.5 years of experience)
Job Location: Bangalore
Accenture India Recruitment Drive for Service Desk:
We are looking for professionals (with 6 months -3.5 years of experience) who can fulfill the following
Job Location : Bengaluru/Gurugram/Pune/Noida/Kolkata/Hyderabad/Mumbai/Chennai/Coimbatore
Key Responsibilities
- L1 Service Desk Call taking Profile
- Respond to the incidents reported by customer through voice, emails, and chats
- Identify, investigate, and diagnose the issue, resolve, or assign the incident to right assignment group
- Provides resolution to customer based on in scope processes
- Follows the incident life cycle as defined by process
Technical Experience:-
- Incident management and usage of ticketing tools
- Advanced Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills
- Experience in Service Desk domain supporting global customers
Professional Experience: –
- Excellent verbal and written communication skills with email etiquette
- Good problem solving and analytical skills
- Excellent customer service skills
- 24X7 support. Flexible to work in all shifts depending on Project requirement
- Flexible to work in Voice Support
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How to apply for Accenture Service Desk Recruitment Drive?
Apply Link/Registration Link of Accenture recruitment drive: Click Here