Accenture Off Campus Recruitment Drive 2023: Accenture Careers & Job Opportunity for the position of Associate-IT Help Desk at the Hyderabad location.
Here, Job Seekers will get the details about the recruitment of Accenture recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture Associate-IT Help Desk Job Opening at Hyderabad location.
Job Description of Accenture Recruitment Drive 2023
Qualification: Any Graduate
Job Profile: Associate-IT Help Desk
Experience Required: 0-1 Years
Job Location: Hyderabad
Accenture Associate-IT Help Desk Hiring 2023:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
What are we looking for?
• Ability to handle disputes
• Ability to manage multiple stakeholders
• Ability to meet deadlines
• Strong analytical skills
Roles and Responsibilities
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your own team and your direct supervisor
• In this role you will be given detailed instructions on all tasks
• The decisions that you make impact your own work and are closely supervised
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
• Please note that this role may require you to work in rotational shifts
This notification is for the recruitment of Associate-IT Help Desk from Accenture. You can apply through the given link for the profile of the Associate-IT Help Desk.
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How to apply Accenture Off Campus Recruitment Drive for the role of Associate-IT Help Desk?
Apply Link/Registration Link of Accenture Jobs and Careers at Hyderabad location & for More Details: Click Here